Sms + Cendra AI
Reach every guest instantly. SMS messages with AI-powered automation—reliable even without internet.
SMS in Your Unified Inbox
The most reliable messaging channel, supercharged with AI for hospitality.
Unified Inbox
SMS messages flow into your unified inbox alongside email, WhatsApp, and booking channels. All guest communication in one place.
AI-Powered Responses
Cendra responds to texts intelligently using booking context and property knowledge. Concise, helpful, and always on-brand.
Multiple Numbers
Set up dedicated phone numbers for different properties or regions. Guests always reach the right team.
Instant Delivery
SMS reaches guests instantly, even when they don't have internet. Perfect for urgent check-in codes or time-sensitive updates.
How Does It Work?
Set up dedicated SMS numbers for your properties. Cendra handles incoming messages automatically, responding with contextual information from your PMS and knowledge base.
Schedule automated texts for check-in codes, arrival reminders, and checkout instructions. All messages are logged in your unified inbox for full visibility.
What's Included
- Two-way SMS with AI automation
- Automated check-in codes and instructions
- Scheduled message campaigns
- Delivery receipts and read tracking
- MMS support for images and media
- Custom sender ID/number per property
- Team routing and assignments
- Compliance with SMS regulations (TCPA, GDPR)
Ready to Add SMS to Your Guest Communication?
Set up SMS with Cendra and reach guests instantly.
We'll call you right now
Enter your email address and we'll connect you with our team immediately.
Or start immediately
No credit card required • 5-minute setup • Cancel anytime
Explore More Integrations
Connect Cendra with your favorite hospitality tools
Cendra for Every Property Type
Purpose-built AI for your specific hospitality needs